All products come with a 24-hour warranty from the time of purchase, so please TAKE NOTE:

• You can submit a warranty request only once, so make sure to CHECK THE PRODUCT IMMEDIATELY after purchase.

• If you encounter any issues, please contact ADMIN for support.

• When submitting a warranty request, please provide the CORRECT DETAILS, including the NUMBER OF ERRORS | FAULTY UID VIA - ERROR TYPE, for example:

  • NUMBER OF ERRORS: 2 | 16767630403123 - die ads
                   14742525855341 - wrong password

NOTE: Requests with the wrong number of errors will not be accepted.

INFORMATION NEED CHECK AFTER PURCHASE:

• Check live status before logging in (we only warranty ads-die issues before login).

• Login the via to verify its info (friends, personal info, creation year, etc.) as described.

• Make sure the provided EMAIL|RECOVERY EMAIL matches the file.

• Login to the email to check if it’s locked.

• Check ads status (if description says "live ads").

WARRANTY APPLIES TO CASES SUCH AS:

• Incorrect via details (wrong password, 2FA, hotmail, etc.).

• XMDT via loses green tick, restricted ads access, or already flagged for ads.

• Limit via is downgraded, in debt, or previously used (applies to live ads via with guarantee).

• Via is dead/suspended before purchase date:

  • CP 282 with less than 179 days left to appeal.

  • CP purple lock if the error date is at least 2 days before purchase (as shown by Facebook error message).

WARRANTY DOES NOT APPLY TO CASES SUCH AS:

• More than 24 hours have passed since purchase.

• Incorrect number of errors submitted.

• Via with CP 282 login die after 180 days.

• Via with 956 purple lock on the purchase day (or 1 day before).

• Via restricted from ads, missing, or limit dropped due to actions like adding cards, launching campaigns, or sharing BM.

• Buyer fails to change login info and gets hacked, botted, or account recovered.

WE ONLY WARRANTY PRODUCTS THAT REMAIN IN THEIR ORIGINAL CONDITION RIGHT AFTER PURCHASE.

• Go to the "Purchased Orders" section, click "Request Warranty", and fill in the correct info.

• For the fastest support, please inbox ADMIN between 10:00 AM – 10:00 PM.